FAQ

Are all products on Eloquent Gift original and genuine?

Yes. We are committed to offering our customers 100% genuine and original products.

Please send an email to eloquentt@gmail.com if you think a product listed on our website does not meet these standards.

Do I need an account to shop on Eloquent Gift?

No, you don’t need an existing account to shop with us.

How do I place an order?

Shopping on Eloquent Gift is easy! Once you have found the product you want to buy, just follow the steps below:

  • Click on ‘Buy Now’ to add this product to your cart
  • Click on ‘Cart’ in the top right corner
  • Register an account or Login into your existing account by entering your email and password
  • Enter your shipping/billing information
  • Choose your preferred payment option
  • Click on ‘Confirm order’ to complete your order

Once your order is placed, we will either automatically confirm it by notifying you via email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, please contact our Customer Service Call Center on 08181447766 or info@eloquentgift.com a few hours after your order placement.

How do I make payment?

You can choose from any of the payment methods below available on Eloquent Gift:

  • Payment on delivery (at your doorstep)
  • Credit/debit card

You can find the payment methods during your final checkout process. Don’t hesitate to contact our customer care number if you encounter any problem.

Are there any hidden costs or charges?

No, there are no hidden costs or charges. All our prices are 100% visible on the products pages.

As a souvenir gifts supplier, can I work with Eloquent Gift?

Yes, you can. We source gift items from around the world and we love to do business with suppliers who have quality and unique gift items at best prices to offer. Kindly send a mail with the title: Supplier to info@eloquentgift.com or call us on 08181447766.

For further enquiries, please send us a message and we will give you a response as soon as possible

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